Terms and Conditions

  1. Dispatch is within 5 – 7 days as your items are hand made to order by Lisa Anne with love x
  2. Please email us with your pending return within 7 days of delivery.
  3. Returns should be delivered to – Dove House, Nō3, Raven Lane, Ludlow, Shropshire, SY81BW, Great Britain and sealed with a kiss.
  4. We are unable to accept returns on earrings due to hygiene reasons. This is the law and we cannot change it. Sorry.
  5. Returns should be in original packaging only please.
  6. Refunds can take up to two weeks so please be patient with us as we are a small team.
  7. Bespoke items are not refundable I’m afraid as they have been made especially for you and are not part of our original stock.
  8. We video items being posted as ultimate proof that they have been placed in the post box and we hope they are delivered safely. La Jewellery Ltd are unable to accept any responsibility after they have been posted but we sincerely hope that you receive them in good order x
Pippa is my youngest Grandaughter and is keen to post your parcels off with L O V E … 
get in touch with any questions